# Ashby: All-in-One: Elevated Dropbox Sign Errors

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-31 17:44 UTC · Resolved: 2026-08-31 18:11 UTC · Duration: 27 min
- Updates: 2 · Affected components: Dropbox Sign, Third-Party Integrations - Dropbox Sign
- [Vendor status page: https://stspg.io/wdk3jjxzcn7q](https://stspg.io/wdk3jjxzcn7q)
- [Company: Ashby](https://rewindex.com/company/ashby.md)

## Summary

Ashby reported a major degradation affecting All-in-One document uploads and signing through Dropbox Sign, starting 2026-08-31 17:44 UTC and resolved at 2026-08-31 18:11 UTC (27 min). Ashby attributed the disruption to an upstream Dropbox Sign incident and said the provider resolved the issue. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-31 17:44 UTC: We're investigating degraded performance affecting document uploads and signing, caused by an incident with our upstream provider, Dropbox Sign. We are monitoring for updates from Dropbox Sign and will post as we learn more.
- **resolved** 2026-08-31 18:11 UTC: Our upstream provider has resolved the issue.

## Rewindex changes for this incident

- 2026-08-31 17:44 UTC: [Major incident: All-in-One: Elevated Dropbox Sign Errors](https://rewindex.com/change/iea261c96739538.md)


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Canonical: https://rewindex.com/company/ashby/incidents/wptzkfcm2pg2 · Markdown: https://rewindex.com/company/ashby/incidents/wptzkfcm2pg2.md · JSON: https://rewindex.com/api/v1/companies/ashby/incidents/wptzkfcm2pg2 · Generated 2026-10-18T11:30:02.636Z