# Ashby: Availability slow or failing to load for candidate booking

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-06 18:47 UTC · Resolved: 2026-10-06 19:33 UTC · Duration: 45 min
- Updates: 3 · Affected components: Ashby Products - Recruiting, Recruiting
- [Vendor status page: https://stspg.io/wwfbv5wq501r](https://stspg.io/wwfbv5wq501r)
- [Company: Ashby](https://rewindex.com/company/ashby.md)

## Summary

Ashby reported a major incident affecting Recruiting: availability was slow or failed to load through candidate availability links, disrupting candidate booking. It started at 2026-10-06 18:47 UTC and lasted 45 min, resolving at 2026-10-06 19:33 UTC; Ashby applied a fix and confirmed candidate booking was operating normally. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-06 18:47 UTC: We're investigating an issue with availability being slow or failing to load when using candidate availability links.
- **monitoring** 2026-10-06 19:17 UTC: We have applied a fix, and we're starting to see full recovery
- **resolved** 2026-10-06 19:33 UTC: Candidate booking is operating normally.

## Rewindex changes for this incident

- 2026-10-06 18:47 UTC: [Major incident: Availability slow or failing to load for candidate booking](https://rewindex.com/change/i3fb7674324f308.md)


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Canonical: https://rewindex.com/company/ashby/incidents/s6rp28q99t9k · Markdown: https://rewindex.com/company/ashby/incidents/s6rp28q99t9k.md · JSON: https://rewindex.com/api/v1/companies/ashby/incidents/s6rp28q99t9k · Generated 2026-10-18T09:53:14.268Z