# Ashby: Notes cannot be created by external recruiters

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-28 13:34 UTC · Resolved: 2026-05-28 15:14 UTC · Duration: 1.7 h
- Updates: 3 · Affected components: Ashby Products - Recruiting, Recruiting
- [Vendor status page: https://stspg.io/k14v5jllt01r](https://stspg.io/k14v5jllt01r)
- [Company: Ashby](https://rewindex.com/company/ashby.md)

## Timeline of updates

- **identified** 2026-05-28 13:34 UTC: We have identified an issue with external/agency recruiters being unable to add notes to candidates' profiles. A fix is being deployed.
- **monitoring** 2026-05-28 14:02 UTC: We have deployed the fix and are monitoring the situation.
- **resolved** 2026-05-28 15:14 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/ashby/incidents/ptyhw200t4q3 · Markdown: https://rewindex.com/company/ashby/incidents/ptyhw200t4q3.md · JSON: https://rewindex.com/api/v1/companies/ashby/incidents/ptyhw200t4q3 · Generated 2026-10-18T10:42:27.579Z