# Ashby: AI Notetaker Issues Due to Upstream Provider

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-02 14:55 UTC · Resolved: 2026-06-02 21:57 UTC · Duration: 7.0 h
- Updates: 4 · Affected components: AI Notetaker, Ashby Products - AI Notetaker
- [Vendor status page: https://stspg.io/7b7vzssrw0xm](https://stspg.io/7b7vzssrw0xm)
- [Company: Ashby](https://rewindex.com/company/ashby.md)

## Timeline of updates

- **identified** 2026-06-02 14:55 UTC: We are investigating an issue with the AI Notetaker which may affect the Meeting Bot's ability to attend a meeting
- **monitoring** 2026-06-02 19:04 UTC: All upstream provider issues have been resolved. We are investigating the affected AI Notetaker instances.
- **monitoring** 2026-06-02 21:55 UTC: Our upstream provider has indicated that their service is operating normally, and we consider the incident resolved. Please reach out to support@ashbyhq.com in case you experience any delays or issues with AI notetaker calls going forward.
- **resolved** 2026-06-02 21:57 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/ashby/incidents/bfhs0hwzr99z · Markdown: https://rewindex.com/company/ashby/incidents/bfhs0hwzr99z.md · JSON: https://rewindex.com/api/v1/companies/ashby/incidents/bfhs0hwzr99z · Generated 2026-10-18T11:43:14.695Z