# Asana: Partial Outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-01-17 21:50 UTC · Resolved: 2025-01-17 23:39 UTC · Duration: 1.8 h
- Updates: 4 · Affected components: Mobile, US - Mobile, App, US - App, Automations and Background Actions, US - Automations and Background Actions, US - Webhooks and Event Streams, Webhooks and Event Streams, API, US - API
- [Vendor status page: https://stspg.io/25fm3xfbthgd](https://stspg.io/25fm3xfbthgd)
- [Company: Asana](https://rewindex.com/company/asana.md)

## Summary

Asana reported a major partial outage affecting API, App, Automations and Background Actions, Mobile, and Webhooks and Event Streams, including US components. It started at 2025-01-17 21:50 UTC and was resolved at 2025-01-17 23:39 UTC (1 h 48 min); a fix was implemented at 01-17 22:05 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-01-17 21:50 UTC: We are currently experiencing some difficulties; as a result, Asana might not be available for some of our customers. Our Development Team is currently investigating this issue and we're hoping to get it fixed as soon as possible. Sincere apologies for the inconvenience; if you're impacted by this issue, please keep an eye on this page for the latest updates.
- **identified** 2025-01-17 21:51 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-01-17 22:05 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-01-17 23:39 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-01-17 21:50 UTC: [Major incident: Partial Outage](https://rewindex.com/change/ibdbbddbfe50d73.md)


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Canonical: https://rewindex.com/company/asana/incidents/ck6hsz1w7s3s · Markdown: https://rewindex.com/company/asana/incidents/ck6hsz1w7s3s.md · JSON: https://rewindex.com/api/v1/companies/asana/incidents/ck6hsz1w7s3s · Generated 2026-10-18T11:45:17.894Z