# Asana: Partial downtime for Asana's MCP server

- Impact (vendor’s label): none
- Status: postmortem
- Started: 2025-11-18 22:14 UTC · Resolved: 2025-11-18 11:30 UTC · Duration: -644 min
- Updates: 2
- [Vendor status page: https://stspg.io/tgxr07ylrsfk](https://stspg.io/tgxr07ylrsfk)
- [Company: Asana](https://rewindex.com/company/asana.md)

## Part of an outage event

- [Cloudflare outage, Nov 18, 2025: 77 vendors, 81 incidents](https://rewindex.com/events/2025-11-18-cloudflare)
- This incident blames Cloudflare as the cause. (hop 1, posted +10 h 44 min vs the first vendor naming Cloudflare)
- Evidence: “…Partial downtime for Asana's MCP server Incident: \[Cloudflare experienced an outage\](https://blog.cloudflare.com/18-november-2025-outage/) that impacted the Workers KV service, a storage infrastructur…”

```mermaid
flowchart LR
  root["Cloudflare<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>13 vendors, 13 blamed Cloudflare<br/>Stytch, Zed, NordLayer +10"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>19 vendors, 19 blamed Cloudflare<br/>GitLab, Gorgias, Cursor +16"]:::blames
  root --> h4
  later["Later<br/>7 vendors, 7 blamed Cloudflare<br/>RudderStack, Brex, Maven Central +4"]:::blames
  root --> later
  me["Asana (this incident)<br/>posted +10 h 44 min"]:::me
  later --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2025-11-18 11:30 UTC: Asana's MCP server experienced partial unavailability for three hours due to an upstream provider outage. No data loss or security issues occurred during this outage. This resulted in an increased rate of errors from 3:20 - 5:00 AM PT and some failed requests from 5:04 - 6:26 AM PT. The service fully recovered after the upstream provider resolved the issue.
- **postmortem** 2025-11-21 00:29 UTC: Incident: \[Cloudflare experienced an outage\](https://blog.cloudflare.com/18-november-2025-outage/) that impacted the Workers KV service, a storage infrastructure service our MCP server relies on. This resulted in increased error rates and failed requests for a portion of our MCP traffic over the span of 3 hours. ‌ Impact:  Approximately 100 users making requests to the MCP server received error responses or were unable to reach the server from 2025-11-18 11:20 UTC through 14:20 UTC. ‌ Moving forward: We are investing in our MCP Server to improve its resilience to KV store outages, and are investigating ways to reduce the overall impact of Cloudflare outages. Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average.


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Canonical: https://rewindex.com/company/asana/incidents/7fnc5yz6nly3 · Markdown: https://rewindex.com/company/asana/incidents/7fnc5yz6nly3.md · JSON: https://rewindex.com/api/v1/companies/asana/incidents/7fnc5yz6nly3 · Generated 2026-10-19T23:16:57.566Z