# Asana: Date Time Trigger Automation Failues

> Asana status incident “Date Time Trigger Automation Failues” on 2026-04-29: impact none (vendor’s label), -11780 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/asana/incidents/1gqq6vz0195q
Last updated: 2026-04-30T00:43:16Z

- Impact (vendor’s label): none
- Status: postmortem
- Started: 2026-04-29 23:19 UTC · Resolved: 2026-04-21 19:00 UTC · Duration: -11780 min
- Updates: 2
- [Vendor status page: https://stspg.io/1c3ys4pgz4sn](https://stspg.io/1c3ys4pgz4sn)
- [Company: Asana](https://rewindex.com/company/asana.md)

## Timeline of updates

- **resolved** 2026-04-21 19:00 UTC: Between April 21st and April 23rd, many rules triggered by date time triggers did not run. New rule triggers ran normally starting April 23rd, and the delayed triggers were processed by April 27th.
- **postmortem** 2026-04-30 00:43 UTC: Starting on April 20th, 2026 at 10:00 AM PDT, a combination of scaled-up background action jobs in the EU and a recent change to how date time trigger volume is managed overloaded the system that processes resource intensive background action jobs. This caused multi-hour delays in email and inbox notifications in the EU and prevented date time triggers from executing in all regions. Engineers were first alerted on April 21st by our monitoring systems, but did not recognize the full scope of the incident until April 23rd. On April 23rd, the change to manage date time trigger volume was reverted and the problematic background action jobs were isolated. All delayed notifications were sent by April 24th, 11:30 AM PDT, and all delayed date time triggers were executed by April 27th, 4:00 AM PDT.

## Cite this

Status incident (vendor impact label: none) posted by Asana, started 2026-04-29 23:19 UTC, resolved after -11780 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/asana/incidents/1gqq6vz0195q
- Citation: Asana, “Date Time Trigger Automation Failues” (2026-04-29 23:19 UTC). Archived by Rewindex: https://rewindex.com/company/asana/incidents/1gqq6vz0195q (CC BY 4.0).
- Markdown link: `[Asana: Date Time Trigger Automation Failues (2026-04-29)](https://rewindex.com/company/asana/incidents/1gqq6vz0195q)`


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Canonical: https://rewindex.com/company/asana/incidents/1gqq6vz0195q · Markdown: https://rewindex.com/company/asana/incidents/1gqq6vz0195q.md · JSON: https://rewindex.com/api/v1/companies/asana/incidents/1gqq6vz0195q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:39:02.053Z