# Aptible: Performance issues on auth.aptible.com

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-12-31 10:48 UTC · Resolved: 2025-12-31 14:49 UTC · Duration: 4.0 h
- Updates: 3 · Affected components: auth.aptible.com
- [Vendor status page: https://stspg.io/hxt1tmldyt0h](https://stspg.io/hxt1tmldyt0h)
- [Company: Aptible](https://rewindex.com/company/aptible.md)

## Timeline of updates

- **investigating** 2025-12-31 10:48 UTC: We are aware of degraded performance affecting auth.aptible.com. This affects all actions that interact with our APIs including login, viewing and managing resources, etc.
- **monitoring** 2025-12-31 11:33 UTC: Performance has improved since our mitigations. We are still monitoring the situation for continued degradation.
- **resolved** 2025-12-31 14:49 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-12-31 10:48 UTC: [Critical incident: Performance issues on auth.aptible.com](https://rewindex.com/change/ia588b6d2947074.md)


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Canonical: https://rewindex.com/company/aptible/incidents/v750n2n9l132 · Markdown: https://rewindex.com/company/aptible/incidents/v750n2n9l132.md · JSON: https://rewindex.com/api/v1/companies/aptible/incidents/v750n2n9l132 · Generated 2026-10-20T00:10:08.547Z