# Aptible: Host Provisioning Delays in us-east-1

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-09-28 23:31 UTC · Resolved: 2023-09-29 04:09 UTC · Duration: 4.6 h
- Updates: 4
- [Vendor status page: https://stspg.io/q1ymvxdsx7kc](https://stspg.io/q1ymvxdsx7kc)
- [Company: Aptible](https://rewindex.com/company/aptible.md)

## Part of an outage event

- [AWS outage, Sep 28, 2023: 23 vendors, 24 incidents](https://rewindex.com/events/2023-09-28-aws)
- This incident blames AWS as the cause. (hop 1, posted +4 h 41 min vs the first vendor naming AWS)
- Evidence: “…Host Provisioning Delays in us-east-1 This incident has been resolved. AWS continues to work on recovering this issue in a single availability zone in the us-east-1 region. Running apps and databases…”

```mermaid
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>3 vendors, 1 blamed AWS<br/>Ably, Temporal Cloud, Keeper"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 3 blamed AWS<br/>Dremio, Firebolt, CockroachDB, Elastic Cloud"]:::blames
  root --> h4
  later["Later<br/>3 vendors, 1 blamed AWS<br/>Aptible, Temporal Cloud, Confluent"]:::blames
  root --> later
  me["Aptible (this incident)<br/>posted +4 h 41 min"]:::me
  later --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **investigating** 2023-09-28 23:31 UTC: AWS is experiencing an issue preventing the timely deployment of new hosts in a single availability zone in the us-east-1 region. As a result, some app and database restart, scale, and deployment operations that result in a new host being provisioned may fail and roll back. Running apps and databases are not impacted by this failure.
- **identified** 2023-09-29 01:12 UTC: AWS continues to work on recovering this issue in a single availability zone in the us-east-1 region. Running apps and databases continue not to be impacted by this failure.
- **monitoring** 2023-09-29 03:16 UTC: We are again seeing successful deployment of new hosts in the affected single availability zone in the us-east-1 region. We will continue to monitor for an additional period before resolving the incident.
- **resolved** 2023-09-29 04:09 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/aptible/incidents/dks7wl4vsplf · Markdown: https://rewindex.com/company/aptible/incidents/dks7wl4vsplf.md · JSON: https://rewindex.com/api/v1/companies/aptible/incidents/dks7wl4vsplf · Generated 2026-10-19T23:14:26.590Z