# Aptible: SSL Configuration Error for Certain Databases

> Aptible status incident “SSL Configuration Error for Certain Databases” on 2020-05-30: impact none (vendor’s label), 4.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/aptible/incidents/3ftft47y9cmd
Last updated: 2020-05-30T19:32:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-05-30 14:55 UTC · Resolved: 2020-05-30 19:32 UTC · Duration: 4.6 h
- Updates: 1
- [Vendor status page: https://status.aptible.com/incidents/3ftft47y9cmd](https://status.aptible.com/incidents/3ftft47y9cmd)
- [Company: Aptible](https://rewindex.com/company/aptible.md)

## Timeline of updates

- **resolved** 2020-05-30 19:32 UTC: We have reached out individually to every Aptible Deploy customer running a MongoDB database on Deploy. Since most of these databases will be unaffected by the SSL configuration issue, we are not proactively restarting MongoDB databases. That said, we encourage all Aptible customers with MongoDB databases to verify that their apps are not reporting connectivity errors. If you see any connectivity errors, simply run: aptible db:restart DATABASE\_NAME.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Aptible, started 2020-05-30 14:55 UTC, resolved after 4.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/aptible/incidents/3ftft47y9cmd
- Citation: Aptible, “SSL Configuration Error for Certain Databases” (2020-05-30 14:55 UTC). Archived by Rewindex: https://rewindex.com/company/aptible/incidents/3ftft47y9cmd (CC BY 4.0).
- Markdown link: `[Aptible: SSL Configuration Error for Certain Databases (2020-05-30)](https://rewindex.com/company/aptible/incidents/3ftft47y9cmd)`


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Canonical: https://rewindex.com/company/aptible/incidents/3ftft47y9cmd · Markdown: https://rewindex.com/company/aptible/incidents/3ftft47y9cmd.md · JSON: https://rewindex.com/api/v1/companies/aptible/incidents/3ftft47y9cmd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:17:02.655Z