# Anthropic: Errors when signing up for Claude Pro or Claude Team plans

> Anthropic status incident “Errors when signing up for Claude Pro or Claude Team plans” on 2024-08-06: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/anthropic/incidents/s27y0sgpmp75
Last updated: 2024-08-06T21:07:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-08-06 21:07 UTC · Resolved: 2024-08-06 21:07 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.anthropic.com/incidents/s27y0sgpmp75](https://status.anthropic.com/incidents/s27y0sgpmp75)
- [Company: Anthropic](https://rewindex.com/company/anthropic.md)

## Timeline of updates

- **resolved** 2024-08-06 21:07 UTC: From 20:00–22:02 UTC, some users experienced errors when attempting to complete payment while upgrading to Claude Pro or Claude Team plans. This issue has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Anthropic, started 2024-08-06 21:07 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/anthropic/incidents/s27y0sgpmp75
- Citation: Anthropic, “Errors when signing up for Claude Pro or Claude Team plans” (2024-08-06 21:07 UTC). Archived by Rewindex: https://rewindex.com/company/anthropic/incidents/s27y0sgpmp75 (CC BY 4.0).
- Markdown link: `[Anthropic: Errors when signing up for Claude Pro or Claude Team plans (2024-08-06)](https://rewindex.com/company/anthropic/incidents/s27y0sgpmp75)`


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Canonical: https://rewindex.com/company/anthropic/incidents/s27y0sgpmp75 · Markdown: https://rewindex.com/company/anthropic/incidents/s27y0sgpmp75.md · JSON: https://rewindex.com/api/v1/companies/anthropic/incidents/s27y0sgpmp75 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:59:49.396Z