# Anthropic: Degraded performance on platform.claude.com and Claude for Microsoft Office 365

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-01 17:05 UTC · Resolved: 2026-09-01 18:07 UTC · Duration: 1.0 h
- Updates: 3 · Affected components: Claude Console (platform.claude.com), claude.ai
- [Vendor status page: https://stspg.io/4rf459q4pjc3](https://stspg.io/4rf459q4pjc3)
- [Company: Anthropic](https://rewindex.com/company/anthropic.md)

## Timeline of updates

- **investigating** 2026-09-01 17:05 UTC: We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.
- **monitoring** 2026-09-01 17:52 UTC: We are seeing success rates recover across affected services. Core inference and the API are not impacted.
- **resolved** 2026-09-01 18:07 UTC: This issue has been resolved.


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Canonical: https://rewindex.com/company/anthropic/incidents/3g3d55q6vk3h · Markdown: https://rewindex.com/company/anthropic/incidents/3g3d55q6vk3h.md · JSON: https://rewindex.com/api/v1/companies/anthropic/incidents/3g3d55q6vk3h · Generated 2026-10-18T09:53:31.286Z