# Anthropic: Subscription Upgrade Broken

> Anthropic status incident “Subscription Upgrade Broken” on 2025-08-19: impact none (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/anthropic/incidents/1wh7f960t9pm
Last updated: 2025-08-19T01:56:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-08-19 00:01 UTC · Resolved: 2025-08-19 01:56 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.anthropic.com/incidents/1wh7f960t9pm](https://status.anthropic.com/incidents/1wh7f960t9pm)
- [Company: Anthropic](https://rewindex.com/company/anthropic.md)

## Timeline of updates

- **resolved** 2025-08-19 01:56 UTC: This incident has been resolved. Affected customers have had their rate limit increases and model access granted. We will be contacting affected customers directly with more information and to provide next steps.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Anthropic, started 2025-08-19 00:01 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/anthropic/incidents/1wh7f960t9pm
- Citation: Anthropic, “Subscription Upgrade Broken” (2025-08-19 00:01 UTC). Archived by Rewindex: https://rewindex.com/company/anthropic/incidents/1wh7f960t9pm (CC BY 4.0).
- Markdown link: `[Anthropic: Subscription Upgrade Broken (2025-08-19)](https://rewindex.com/company/anthropic/incidents/1wh7f960t9pm)`


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Canonical: https://rewindex.com/company/anthropic/incidents/1wh7f960t9pm · Markdown: https://rewindex.com/company/anthropic/incidents/1wh7f960t9pm.md · JSON: https://rewindex.com/api/v1/companies/anthropic/incidents/1wh7f960t9pm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:27:01.131Z