# Anthropic: Internal server error on Claude.ai

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-09-12 17:23 UTC · Resolved: 2024-09-12 17:35 UTC · Duration: 12 min
- Updates: 1
- [Vendor status page: https://status.anthropic.com/incidents/198dzcv9ptcq](https://status.anthropic.com/incidents/198dzcv9ptcq)
- [Company: Anthropic](https://rewindex.com/company/anthropic.md)

## Timeline of updates

- **resolved** 2024-09-12 17:35 UTC: From 16:14–17:31 UTC, Claude.ai users received an internal server error. This is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/anthropic/incidents/198dzcv9ptcq · Markdown: https://rewindex.com/company/anthropic/incidents/198dzcv9ptcq.md · JSON: https://rewindex.com/api/v1/companies/anthropic/incidents/198dzcv9ptcq · Generated 2026-10-18T10:41:14.750Z