# Amplitude: Amplitude UI and MCP is down

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-07-13 21:31 UTC · Resolved: 2026-07-13 23:07 UTC · Duration: 1.6 h
- Updates: 4 · Affected components: Data - Web Application, Web Application, Analytics - Web Application, Web Application, Audiences - Web Application, Web Application, MCP, Analytics - Web Reporting, Web Reporting, Experiment - Web Application, Web Application
- [Vendor status page: https://stspg.io/xvxd55g7kwjb](https://stspg.io/xvxd55g7kwjb)
- [Company: Amplitude](https://rewindex.com/company/amplitude.md)

## Summary

Amplitude reported a critical outage affecting its UI, MCP and REST APIs, starting 2026-07-13 21:31 UTC and resolved at 2026-07-13 23:07 UTC (1 h 36 min). A fix was implemented; Amplitude expected no data loss, said the EU data center should be unaffected, and required no customer action. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-13 21:31 UTC: Since 2026-07-13 14:04 PT, we have been experiencing issues with the Amplitude user interface (UI) MCP and rest APIs. Our team is actively investigating the source of the issue and will work to deploy a fix. We expect no data loss. No customer action is needed at this time. EU data center should be unaffected by this outage.  We will provide the next update in 30 mins.
- **investigating** 2026-07-13 21:32 UTC: We are continuing to investigate this issue.
- **monitoring** 2026-07-13 21:53 UTC: A fix has been implemented, and we're monitoring the results
- **resolved** 2026-07-13 23:07 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-07-13 21:31 UTC: [Critical incident: Amplitude UI and MCP is down](https://rewindex.com/change/ied04792458dbb8.md)


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Canonical: https://rewindex.com/company/amplitude/incidents/vtdtd2zqf5tq · Markdown: https://rewindex.com/company/amplitude/incidents/vtdtd2zqf5tq.md · JSON: https://rewindex.com/api/v1/companies/amplitude/incidents/vtdtd2zqf5tq · Generated 2026-10-18T09:43:27.038Z
