# Amplitude: Data warehouse import/export paused

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-10-21 02:19 UTC · Resolved: 2023-10-21 04:20 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.amplitude.com/incidents/rrf47c3dchqg](https://status.amplitude.com/incidents/rrf47c3dchqg)
- [Company: Amplitude](https://rewindex.com/company/amplitude.md)

## Timeline of updates

- **resolved** 2023-10-21 04:20 UTC: From 16:30 PDT to 20:30 PDT on Oct 20, 2023, all our data warehouse customers has experienced a delay of up to 4 hours in their data warehouse import and export jobs. The root cause of this incident was a bottleneck in one of our databases. As of now, all the backlogs are processed and our systems are working normally. We do not expect any data loss during this incident and further actions are not required from our customers.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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