# Amplitude: Account Level Reporting was temporarily broken

> Amplitude status incident “Account Level Reporting was temporarily broken” on 2023-10-10: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/amplitude/incidents/cgk0rx41xcrl
Last updated: 2023-10-10T20:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-10-10 20:00 UTC · Resolved: 2023-10-10 20:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.amplitude.com/incidents/cgk0rx41xcrl](https://status.amplitude.com/incidents/cgk0rx41xcrl)
- [Company: Amplitude](https://rewindex.com/company/amplitude.md)

## Timeline of updates

- **resolved** 2023-10-10 20:00 UTC: We introduced a bug where users weren't able to create new account level charts (group type analyses) on Amplitude. This bug was in production for around 3 hours from 1305 PDT to 1713 PDT on 10/10/2023. The bug has been identified and fixed. This would have only impacted customers with the Accounts add-on. No data was lost during the course of the incident.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Amplitude, started 2023-10-10 20:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/amplitude/incidents/cgk0rx41xcrl
- Citation: Amplitude, “Account Level Reporting was temporarily broken” (2023-10-10 20:00 UTC). Archived by Rewindex: https://rewindex.com/company/amplitude/incidents/cgk0rx41xcrl (CC BY 4.0).
- Markdown link: `[Amplitude: Account Level Reporting was temporarily broken (2023-10-10)](https://rewindex.com/company/amplitude/incidents/cgk0rx41xcrl)`


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Canonical: https://rewindex.com/company/amplitude/incidents/cgk0rx41xcrl · Markdown: https://rewindex.com/company/amplitude/incidents/cgk0rx41xcrl.md · JSON: https://rewindex.com/api/v1/companies/amplitude/incidents/cgk0rx41xcrl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:39:46.973Z