# Amplitude: EU users couldn't login to app.eu.amplitude.com for 30 mins

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-02 19:30 UTC · Resolved: 2025-10-02 19:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.amplitude.com/incidents/7ph42zdc7rb0](https://status.amplitude.com/incidents/7ph42zdc7rb0)
- [Company: Amplitude](https://rewindex.com/company/amplitude.md)

## Timeline of updates

- **resolved** 2025-10-02 19:30 UTC: Our team identified the problem as a missing database update and has fully resolved it. All systems are now operating normally. We’re improving our deployment checks to ensure this doesn’t happen again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/amplitude/incidents/7ph42zdc7rb0 · Markdown: https://rewindex.com/company/amplitude/incidents/7ph42zdc7rb0.md · JSON: https://rewindex.com/api/v1/companies/amplitude/incidents/7ph42zdc7rb0 · Generated 2026-10-18T12:20:45.010Z