# Akamai: Akamai Multi Factor Authentication (MFA) issues

> Akamai status incident “Akamai Multi Factor Authentication (MFA) issues” on 2025-05-13: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/akamai/incidents/vqz88mhytdj5
Last updated: 2025-05-13T05:54:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-05-13 05:54 UTC · Resolved: 2025-05-13 05:54 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://www.akamaistatus.com/incidents/vqz88mhytdj5](https://www.akamaistatus.com/incidents/vqz88mhytdj5)
- [Company: Akamai](https://rewindex.com/company/akamai.md)

## Timeline of updates

- **resolved** 2025-05-13 05:54 UTC: We identified an issue with Akamai MFA between 4:30 UTC and 5:20 UTC on May 13, 2025 where users were unable to access sites that required MFA authentication and experienced "Site cannot be reached" errors. While our SMEs were actively investigating the issue, the services resumed normal operations without Akamai taking any actions. We are in the process of determining the root cause and will take necessary actions. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent recurrence.  Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000PTEg9CAH

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Akamai, started 2025-05-13 05:54 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/akamai/incidents/vqz88mhytdj5
- Citation: Akamai, “Akamai Multi Factor Authentication (MFA) issues” (2025-05-13 05:54 UTC). Archived by Rewindex: https://rewindex.com/company/akamai/incidents/vqz88mhytdj5 (CC BY 4.0).
- Markdown link: `[Akamai: Akamai Multi Factor Authentication (MFA) issues (2025-05-13)](https://rewindex.com/company/akamai/incidents/vqz88mhytdj5)`


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Canonical: https://rewindex.com/company/akamai/incidents/vqz88mhytdj5 · Markdown: https://rewindex.com/company/akamai/incidents/vqz88mhytdj5.md · JSON: https://rewindex.com/api/v1/companies/akamai/incidents/vqz88mhytdj5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:58:44.504Z