# Akamai: Automated Call Distribution issues Akamai main support phone number

> Akamai status incident “Automated Call Distribution issues Akamai main support phone number” on 2025-02-02: impact minor (vendor’s label), 1.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/akamai/incidents/q2svk0p3j799
Last updated: 2025-02-03T00:36:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-02-02 22:53 UTC · Resolved: 2025-02-03 00:36 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://www.akamaistatus.com/incidents/q2svk0p3j799](https://www.akamaistatus.com/incidents/q2svk0p3j799)
- [Company: Akamai](https://rewindex.com/company/akamai.md)

## Timeline of updates

- **resolved** 2025-02-03 00:36 UTC: We can confirm that the issue is now resolved as of 23:28 UTC on February 02, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do000021ozi2KAA or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Akamai, started 2025-02-02 22:53 UTC, resolved after 1.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/akamai/incidents/q2svk0p3j799
- Citation: Akamai, “Automated Call Distribution issues Akamai main support phone number” (2025-02-02 22:53 UTC). Archived by Rewindex: https://rewindex.com/company/akamai/incidents/q2svk0p3j799 (CC BY 4.0).
- Markdown link: `[Akamai: Automated Call Distribution issues Akamai main support phone number (2025-02-02)](https://rewindex.com/company/akamai/incidents/q2svk0p3j799)`


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Canonical: https://rewindex.com/company/akamai/incidents/q2svk0p3j799 · Markdown: https://rewindex.com/company/akamai/incidents/q2svk0p3j799.md · JSON: https://rewindex.com/api/v1/companies/akamai/incidents/q2svk0p3j799 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:22:27.430Z