# Akamai: Edge Delivery and Enterprise Application Access (EAA) connectivity issues in Sao Paulo, Brazil

> Akamai status incident “Edge Delivery and Enterprise Application Access (EAA) connectivity issues in Sao Paulo, Brazil” on 2025-05-13: impact none (vendor’s label), 2.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/akamai/incidents/h5mdjl95ngxv
Last updated: 2025-05-13T20:14:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-05-13 17:58 UTC · Resolved: 2025-05-13 20:14 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://www.akamaistatus.com/incidents/h5mdjl95ngxv](https://www.akamaistatus.com/incidents/h5mdjl95ngxv)
- [Company: Akamai](https://rewindex.com/company/akamai.md)

## Timeline of updates

- **resolved** 2025-05-13 20:14 UTC: We can confirm that the issue was mitigated at 16:47 UTC on May 13, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000PWbTYCA1 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Akamai, started 2025-05-13 17:58 UTC, resolved after 2.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/akamai/incidents/h5mdjl95ngxv
- Citation: Akamai, “Edge Delivery and Enterprise Application Access (EAA) connectivity issues in Sao Paulo, Brazil” (2025-05-13 17:58 UTC). Archived by Rewindex: https://rewindex.com/company/akamai/incidents/h5mdjl95ngxv (CC BY 4.0).
- Markdown link: `[Akamai: Edge Delivery and Enterprise Application Access (EAA) connectivity issues in Sao Paulo, Brazil (2025-05-13)](https://rewindex.com/company/akamai/incidents/h5mdjl95ngxv)`


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Canonical: https://rewindex.com/company/akamai/incidents/h5mdjl95ngxv · Markdown: https://rewindex.com/company/akamai/incidents/h5mdjl95ngxv.md · JSON: https://rewindex.com/api/v1/companies/akamai/incidents/h5mdjl95ngxv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:22:13.183Z