# Akamai: Issues with Chat Support Channel via Akamai Control Center

> Akamai status incident “Issues with Chat Support Channel via Akamai Control Center” on 2024-10-15: impact minor (vendor’s label), 6.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/akamai/incidents/h53x1dqnvl8g
Last updated: 2024-10-15T21:46:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-10-15 15:48 UTC · Resolved: 2024-10-15 21:46 UTC · Duration: 6.0 h
- Updates: 1
- [Vendor status page: https://www.akamaistatus.com/incidents/h53x1dqnvl8g](https://www.akamaistatus.com/incidents/h53x1dqnvl8g)
- [Company: Akamai](https://rewindex.com/company/akamai.md)

## Timeline of updates

- **resolved** 2024-10-15 21:46 UTC: We can confirm that the issue is now resolved as of 18:50 UTC on 15 October 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AyRW9dSQG or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Akamai, started 2024-10-15 15:48 UTC, resolved after 6.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/akamai/incidents/h53x1dqnvl8g
- Citation: Akamai, “Issues with Chat Support Channel via Akamai Control Center” (2024-10-15 15:48 UTC). Archived by Rewindex: https://rewindex.com/company/akamai/incidents/h53x1dqnvl8g (CC BY 4.0).
- Markdown link: `[Akamai: Issues with Chat Support Channel via Akamai Control Center (2024-10-15)](https://rewindex.com/company/akamai/incidents/h53x1dqnvl8g)`


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Canonical: https://rewindex.com/company/akamai/incidents/h53x1dqnvl8g · Markdown: https://rewindex.com/company/akamai/incidents/h53x1dqnvl8g.md · JSON: https://rewindex.com/api/v1/companies/akamai/incidents/h53x1dqnvl8g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:42:58.495Z