# Airtable: Investigating reports of difficulty accessing airtable.com for small number of customers

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-09-10 01:58 UTC · Resolved: 2024-09-10 04:41 UTC · Duration: 2.7 h
- Updates: 4 · Affected components: Airtable Service
- [Vendor status page: https://stspg.io/hz3vyvk7p89q](https://stspg.io/hz3vyvk7p89q)
- [Company: Airtable](https://rewindex.com/company/airtable.md)

## Timeline of updates

- **investigating** 2024-09-10 01:58 UTC: We are investigating reports that some customers in asia-pacific have difficulty accessing airtable.com.
- **monitoring** 2024-09-10 02:35 UTC: The issue appears to be caused by network connectivity between internet providers in APAC. Customer affected can use a VPN to connect to airtable.com.
- **monitoring** 2024-09-10 02:42 UTC: The issue appears to be caused by network connectivity between internet providers in APAC region. Customers affected can use a VPN to connect to airtable.com.
- **resolved** 2024-09-10 04:41 UTC: This issue has been resolved.


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Canonical: https://rewindex.com/company/airtable/incidents/0wxkkcknq9y6 · Markdown: https://rewindex.com/company/airtable/incidents/0wxkkcknq9y6.md · JSON: https://rewindex.com/api/v1/companies/airtable/incidents/0wxkkcknq9y6 · Generated 2026-10-18T09:55:10.861Z