# Aircall: Partial downtime on incoming calls in the US and Brazil

> Aircall status incident “Partial downtime on incoming calls in the US and Brazil” on 2016-06-17: impact minor (vendor’s label), 4.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/aircall/incidents/zy70b6zgql4v
Last updated: 2016-06-17T18:47:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-06-17 14:44 UTC · Resolved: 2016-06-17 18:47 UTC · Duration: 4.0 h
- Updates: 1
- [Vendor status page: https://status.aircall.io/incidents/zy70b6zgql4v](https://status.aircall.io/incidents/zy70b6zgql4v)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **resolved** 2016-06-17 18:47 UTC: The issue has been confirmed by our provider as coming from one of their server. They've been able to fix it and everything should be back to normal. We're starting to roll-back the customers we switched to our back-up and we'll keep on monitoring the situation during this roll-back period (about 1 hour)

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Aircall, started 2016-06-17 14:44 UTC, resolved after 4.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/aircall/incidents/zy70b6zgql4v
- Citation: Aircall, “Partial downtime on incoming calls in the US and Brazil” (2016-06-17 14:44 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/incidents/zy70b6zgql4v (CC BY 4.0).
- Markdown link: `[Aircall: Partial downtime on incoming calls in the US and Brazil (2016-06-17)](https://rewindex.com/company/aircall/incidents/zy70b6zgql4v)`


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Canonical: https://rewindex.com/company/aircall/incidents/zy70b6zgql4v · Markdown: https://rewindex.com/company/aircall/incidents/zy70b6zgql4v.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/zy70b6zgql4v · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:57:06.791Z