# Aircall: Delay in Messages Being Received, Outbound Messages Not Shown as Sent or Delivered

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-06-04 16:26 UTC · Resolved: 2025-06-04 18:25 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.aircall.io/incidents/z6y84rxm98r4](https://status.aircall.io/incidents/z6y84rxm98r4)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **resolved** 2025-06-04 18:25 UTC: The issue affecting message visibility in the Aircall Workspace desktop and mobile apps has been fully resolved. Outbound messages are now correctly displayed as sent and delivered, and inbound messages are appearing without delay. Thank you for your patience and understanding while we worked to restore full functionality.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/aircall/incidents/z6y84rxm98r4 · Markdown: https://rewindex.com/company/aircall/incidents/z6y84rxm98r4.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/z6y84rxm98r4 · Generated 2026-10-19T02:00:10.523Z