# Aircall: Increased Platform Errors

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-03 21:59 UTC · Resolved: 2026-09-03 22:38 UTC · Duration: 39 min
- Updates: 4 · Affected components: Aircall Dashboard - Live Monitoring, Live Monitoring, Aircall Dashboard - Users & Teams, Users & Teams, Call Routing & IVR, Voice — Calling - Call Routing & IVR
- [Vendor status page: https://stspg.io/nyms6x3z389t](https://stspg.io/nyms6x3z389t)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **investigating** 2026-09-03 21:59 UTC: We are currently investigating signs of a possible service degradation. We will provide further details as soon as possible.
- **identified** 2026-09-03 22:09 UTC: This may cause sporadic impact on User status, Live Monitoring, Contacts, integrations, conversations, and other services. The issue appears to be caused by an ongoing regional incident with one of our Infrastructure Providers.  We are continuously working to stabilize the system performance.
- **monitoring** 2026-09-03 22:28 UTC: We have been observing stabilization of the system performance for the past few minutes. Our team will continue monitoring it until full resolution is confirmed.
- **resolved** 2026-09-03 22:38 UTC: We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.


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Canonical: https://rewindex.com/company/aircall/incidents/yj4fdqy37x4l · Markdown: https://rewindex.com/company/aircall/incidents/yj4fdqy37x4l.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/yj4fdqy37x4l · Generated 2026-10-18T13:49:01.212Z