# Aircall: Sign-in Redirect Issue on Aircall Workspace Desktop v1.8.1 (Windows)

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-08-11 21:35 UTC · Resolved: 2025-08-12 18:44 UTC · Duration: 21 h
- Updates: 1
- [Vendor status page: https://status.aircall.io/incidents/y6bpxf0hc0fj](https://status.aircall.io/incidents/y6bpxf0hc0fj)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **resolved** 2025-08-12 18:44 UTC: The issue affecting Windows-based Aircall Workspace Desktop v1.8.1 users, where the application would not launch after sign-in, has been fully resolved. If you continue to experience this issue, please clear your web browser’s cache and cookies, and also clear the application data for Aircall Workspace by right-clicking the Aircall Workspace icon in the Windows taskbar, selecting Debug Tools, and then choosing Clear Application Data. We have been closely monitoring performance since implementing the fix and have not observed any further occurrences. Thank you for your patience while we worked to restore normal functionality.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/aircall/incidents/y6bpxf0hc0fj · Markdown: https://rewindex.com/company/aircall/incidents/y6bpxf0hc0fj.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/y6bpxf0hc0fj · Generated 2026-10-19T01:58:15.353Z