# Aircall: Zendesk / Salesforce integration: voicemail / recording not logged in ticket

> Aircall status incident “Zendesk / Salesforce integration: voicemail / recording not logged in ticket” on 2021-03-08: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/aircall/incidents/vq0vy1xvygyl
Last updated: 2021-03-08T03:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-03-08 03:30 UTC · Resolved: 2021-03-08 03:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.aircall.io/incidents/vq0vy1xvygyl](https://status.aircall.io/incidents/vq0vy1xvygyl)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **resolved** 2021-03-08 03:30 UTC: For Zendesk / Salesforce, voicemail / recording links were missing in logging from march 8th 4:27 pm UTC to march 9th 8:15 am UTC.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Aircall, started 2021-03-08 03:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/aircall/incidents/vq0vy1xvygyl
- Citation: Aircall, “Zendesk / Salesforce integration: voicemail / recording not logged in ticket” (2021-03-08 03:30 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/incidents/vq0vy1xvygyl (CC BY 4.0).
- Markdown link: `[Aircall: Zendesk / Salesforce integration: voicemail / recording not logged in ticket (2021-03-08)](https://rewindex.com/company/aircall/incidents/vq0vy1xvygyl)`


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Canonical: https://rewindex.com/company/aircall/incidents/vq0vy1xvygyl · Markdown: https://rewindex.com/company/aircall/incidents/vq0vy1xvygyl.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/vq0vy1xvygyl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:26:34.788Z