# Aircall: Some Users Unable to Receive Calls

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-02-27 09:19 UTC · Resolved: 2025-02-27 14:20 UTC · Duration: 5.0 h
- Updates: 1
- [Vendor status page: https://status.aircall.io/incidents/svlchdfsyvzl](https://status.aircall.io/incidents/svlchdfsyvzl)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **resolved** 2025-02-27 14:20 UTC: We have implemented a fix for the issue that caused some users to be unable to receive calls. At this time, services are operating as expected, and we are closely monitoring to ensure continued stability. If you continue to experience any issues, please reach out to our support team.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/aircall/incidents/svlchdfsyvzl · Markdown: https://rewindex.com/company/aircall/incidents/svlchdfsyvzl.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/svlchdfsyvzl · Generated 2026-10-19T01:59:44.812Z