# Aircall: Users Stuck in Calls, Cannot Place Outbound Calls

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-18 16:12 UTC · Resolved: 2025-09-18 16:36 UTC · Duration: 24 min
- Updates: 1
- [Vendor status page: https://status.aircall.io/incidents/sr7zq01kxcp2](https://status.aircall.io/incidents/sr7zq01kxcp2)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **resolved** 2025-09-18 16:36 UTC: This issue, where some Aircall users were getting stuck in active calls and unable to make new calls, has been fully resolved. System performance has remained stable during monitoring. If you continue to experience any related issues, please don’t hesitate to reach out to our Support team for further assistance.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/aircall/incidents/sr7zq01kxcp2 · Markdown: https://rewindex.com/company/aircall/incidents/sr7zq01kxcp2.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/sr7zq01kxcp2 · Generated 2026-10-19T01:59:24.636Z