# Aircall: Salesforce integration: logging & insight card issue

> Aircall status incident “Salesforce integration: logging & insight card issue” on 2021-04-08: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/aircall/incidents/rj6g3vcxjb21
Last updated: 2021-04-08T06:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-04-08 06:30 UTC · Resolved: 2021-04-08 06:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.aircall.io/incidents/rj6g3vcxjb21](https://status.aircall.io/incidents/rj6g3vcxjb21)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **resolved** 2021-04-08 06:30 UTC: From 6:38 AM UTC to 9:20 AM UTC we faced an incident that may have affected Salesforce integration: - some calls may not have been logged to Salesforce - insight cards may not have been displayed You are affected if your Salesforce organization's Contact object doesn't have the following default fields: HomePhone, AssistantPhone, OtherPhone.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Aircall, started 2021-04-08 06:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/aircall/incidents/rj6g3vcxjb21
- Citation: Aircall, “Salesforce integration: logging & insight card issue” (2021-04-08 06:30 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/incidents/rj6g3vcxjb21 (CC BY 4.0).
- Markdown link: `[Aircall: Salesforce integration: logging & insight card issue (2021-04-08)](https://rewindex.com/company/aircall/incidents/rj6g3vcxjb21)`


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Canonical: https://rewindex.com/company/aircall/incidents/rj6g3vcxjb21 · Markdown: https://rewindex.com/company/aircall/incidents/rj6g3vcxjb21.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/rj6g3vcxjb21 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:23:53.223Z