# Aircall: Issue on availability status and webhook events from march 26th 11:59 AM UTC to march 29th 04:25 PM UTC

> Aircall status incident “Issue on availability status and webhook events from march 26th 11:59 AM UTC to march 29th 04:25 PM UTC” on 2021-03-26: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/aircall/incidents/q9m7vj8b5jzd
Last updated: 2021-03-26T11:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-03-26 11:00 UTC · Resolved: 2021-03-26 11:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.aircall.io/incidents/q9m7vj8b5jzd](https://status.aircall.io/incidents/q9m7vj8b5jzd)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **resolved** 2021-03-26 11:00 UTC: We faced issues from march 26th 11:59 AM UTC to march 29th 04:25 PM UTC on: - inconsistency for user availability status, - webhook events user.connected and user.disconnected. As a result, customers with inconsistent availability status may have faced issues receiving call during this time lapse. In addition to that, the webhook events listed above have not been triggered. The situation has reverted to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Aircall, started 2021-03-26 11:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/aircall/incidents/q9m7vj8b5jzd
- Citation: Aircall, “Issue on availability status and webhook events from march 26th 11:59 AM UTC to march 29th 04:25 PM UTC” (2021-03-26 11:00 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/incidents/q9m7vj8b5jzd (CC BY 4.0).
- Markdown link: `[Aircall: Issue on availability status and webhook events from march 26th 11:59 AM UTC to march 29th 04:25 PM UTC (2021-03-26)](https://rewindex.com/company/aircall/incidents/q9m7vj8b5jzd)`


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Canonical: https://rewindex.com/company/aircall/incidents/q9m7vj8b5jzd · Markdown: https://rewindex.com/company/aircall/incidents/q9m7vj8b5jzd.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/q9m7vj8b5jzd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:47:37.826Z