# Aircall: Authentication issue, showing something went wrong

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-15 08:31 UTC · Resolved: 2026-01-15 08:33 UTC · Duration: 2 min
- Updates: 4 · Affected components: Authentication - Login, Login
- [Vendor status page: https://stspg.io/3f2f47m3h84t](https://stspg.io/3f2f47m3h84t)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **investigating** 2026-01-15 08:31 UTC: We are currently exploring an issue where users are unable to log in, and a "Something went wrong" error message is displayed.
- **identified** 2026-01-15 08:32 UTC: The root cause has been identified and we are applying a fix
- **monitoring** 2026-01-15 08:32 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-01-15 08:33 UTC: This incident has been resolved. We have observed temporary instability impacting login performance from 08:12 to 08:20 UTC.


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Canonical: https://rewindex.com/company/aircall/incidents/n3k8g27wdvbx · Markdown: https://rewindex.com/company/aircall/incidents/n3k8g27wdvbx.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/n3k8g27wdvbx · Generated 2026-10-19T01:57:47.344Z