# Aircall: Contacts component is not working properly

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-29 09:19 UTC · Resolved: 2025-09-29 09:43 UTC · Duration: 24 min
- Updates: 1
- [Vendor status page: https://status.aircall.io/incidents/k49rphv8ymzy](https://status.aircall.io/incidents/k49rphv8ymzy)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **resolved** 2025-09-29 09:43 UTC: We have applied a fix and are observing a great recovery of our contacts component performance. Past queries are being processed normally now.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/aircall/incidents/k49rphv8ymzy · Markdown: https://rewindex.com/company/aircall/incidents/k49rphv8ymzy.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/k49rphv8ymzy · Generated 2026-10-19T01:58:36.086Z