# Aircall: Logout action not updating Agent's status

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-08-14 09:10 UTC · Resolved: 2025-08-14 12:23 UTC · Duration: 3.2 h
- Updates: 1
- [Vendor status page: https://status.aircall.io/incidents/dsjf48xys1ky](https://status.aircall.io/incidents/dsjf48xys1ky)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **resolved** 2025-08-14 12:23 UTC: The issue affecting the update of status upon Logout has been fully resolved. Thank you for your patience and understanding while we worked to restore full functionality.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/aircall/incidents/dsjf48xys1ky · Markdown: https://rewindex.com/company/aircall/incidents/dsjf48xys1ky.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/dsjf48xys1ky · Generated 2026-10-19T01:58:46.746Z