# Aircall: Issue with Aircall AI Voice Agent Functionality

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-09 16:52 UTC · Resolved: 2025-05-09 17:29 UTC · Duration: 37 min
- Updates: 1
- [Vendor status page: https://status.aircall.io/incidents/5vd1l8l9mh75](https://status.aircall.io/incidents/5vd1l8l9mh75)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **resolved** 2025-05-09 17:29 UTC: The issue affecting the Aircall AI Voice Agent has been fully resolved. The root cause was identified as a disruption from our AI technology partner, which has since been addressed. We appreciate your patience and understanding while we worked to restore normal functionality. If you or your customers continue to experience any issues, please don’t hesitate to reach out to our Support team.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/aircall/incidents/5vd1l8l9mh75 · Markdown: https://rewindex.com/company/aircall/incidents/5vd1l8l9mh75.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/5vd1l8l9mh75 · Generated 2026-10-19T01:59:26.718Z