# Aircall: Degraded actions in inbound calls

> Aircall status incident “Degraded actions in inbound calls” on 2018-09-20: impact minor (vendor’s label), 17 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/aircall/incidents/5qk8cfsn360y
Last updated: 2018-09-20T08:48:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-09-20 08:31 UTC · Resolved: 2018-09-20 08:48 UTC · Duration: 17 min
- Updates: 1
- [Vendor status page: https://status.aircall.io/incidents/5qk8cfsn360y](https://status.aircall.io/incidents/5qk8cfsn360y)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **resolved** 2018-09-20 08:48 UTC: Issue has been fixed and agents should be able to perform again all the in-call actions (transfer, hold, ....) as expected. No call have been lost.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Aircall, started 2018-09-20 08:31 UTC, resolved after 17 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/aircall/incidents/5qk8cfsn360y
- Citation: Aircall, “Degraded actions in inbound calls” (2018-09-20 08:31 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/incidents/5qk8cfsn360y (CC BY 4.0).
- Markdown link: `[Aircall: Degraded actions in inbound calls (2018-09-20)](https://rewindex.com/company/aircall/incidents/5qk8cfsn360y)`


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Canonical: https://rewindex.com/company/aircall/incidents/5qk8cfsn360y · Markdown: https://rewindex.com/company/aircall/incidents/5qk8cfsn360y.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/5qk8cfsn360y · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:43:02.132Z