# Aircall: Call Button Grayed Out, Unable to Place Calls

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-09-07 14:27 UTC · Resolved: 2023-09-07 15:32 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.aircall.io/incidents/3ffw966slqjd](https://status.aircall.io/incidents/3ffw966slqjd)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **resolved** 2023-09-07 15:32 UTC: This issue is now resolved, customers are once again able to place outbound calls from the Aircall app.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/aircall/incidents/3ffw966slqjd · Markdown: https://rewindex.com/company/aircall/incidents/3ffw966slqjd.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/3ffw966slqjd · Generated 2026-10-18T12:40:28.915Z