# Aircall: Issue with Aircall CTI in Zendesk

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-07-10 08:03 UTC · Resolved: 2019-07-10 18:05 UTC · Duration: 10 h
- Updates: 1
- [Vendor status page: https://status.aircall.io/incidents/3890qrc00cxh](https://status.aircall.io/incidents/3890qrc00cxh)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **resolved** 2019-07-10 18:05 UTC: The corrective version has published on the Zendesk marketplace and the issue is now fixed. It is required to reload Zendesk web pages to update to the latest version of the Aircall application in Zendesk,.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/aircall/incidents/3890qrc00cxh · Markdown: https://rewindex.com/company/aircall/incidents/3890qrc00cxh.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/3890qrc00cxh · Generated 2026-10-18T11:44:41.972Z