# Aircall: Workspace Degraded Performance

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-13 09:32 UTC · Resolved: 2025-05-14 15:03 UTC · Duration: 30 h
- Updates: 1
- [Vendor status page: https://status.aircall.io/incidents/2k7kdvn05nzl](https://status.aircall.io/incidents/2k7kdvn05nzl)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **resolved** 2025-05-14 15:03 UTC: The issue affecting the Workspace App update has been fully resolved. It impacted a small subset of users during the App update on May 13th. The mitigation was to uninstall and reinstall the Workspace App by downloading it from https://aircall.io/download/. The issue has been resolved with a fix to the Update mechanism, and further updates should be seamless. We appreciate your patience and understanding while we worked to restore normal functionality. If you or your customers continue to experience issues, please don’t hesitate to contact Aircall Support team.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/aircall/incidents/2k7kdvn05nzl · Markdown: https://rewindex.com/company/aircall/incidents/2k7kdvn05nzl.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/2k7kdvn05nzl · Generated 2026-10-19T02:00:08.116Z