# Aircall: Issues calling German numbers

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-11 12:08 UTC · Resolved: 2026-08-12 07:15 UTC · Duration: 19 h
- Updates: 5 · Affected components: Outbound Calls, Voice — Calling - Outbound Calls, Inbound Calls, Voice — Calling - Inbound Calls
- [Vendor status page: https://stspg.io/q7kj5sjd4tfk](https://stspg.io/q7kj5sjd4tfk)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **investigating** 2026-08-11 12:08 UTC: We are currently investigating an issue impacting some German numbers receiving "number unavailable" messages when calling.
- **identified** 2026-08-11 12:28 UTC: The issue has been identified as being caused by a specific Carrier Partner in Germany. Numbers hosted by different carriers are unaffected.
- **identified** 2026-08-11 14:06 UTC: We are observing improvements in outbound calling, despite our partner continuing to work to resolve the issue.
- **monitoring** 2026-08-11 14:06 UTC: There has been an improvement with outbound calls. We continue monitoring.
- **resolved** 2026-08-12 07:15 UTC: We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.


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Canonical: https://rewindex.com/company/aircall/incidents/12zy1g64x0jz · Markdown: https://rewindex.com/company/aircall/incidents/12zy1g64x0jz.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/12zy1g64x0jz · Generated 2026-10-18T09:56:02.919Z