# Aircall in July 2024: incidents, uptime and changes

> Aircall in July 2024: 6 incidents on its status page (4 major or critical), 97.15% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Aircall’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/aircall/2024/07
Last updated: 2024-08-01T00:00:00Z

- Incidents posted: 6 (major/critical: 4) · Maintenance: 2
- By vendor impact label: major 4, minor 2
- Uptime (vendor-reported): 97.15% free of major/critical incidents, 96.67% free of any incident; outage time 21 h 9 min, incident time 24 h 46 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2024](https://rewindex.com/company/aircall/2024/06.md) · Next: [August 2024](https://rewindex.com/company/aircall/2024/08.md) · [All months](https://rewindex.com/company/aircall/reports.md) · [Aircall](https://rewindex.com/company/aircall.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue on outbound calls in France](https://rewindex.com/company/aircall/incidents/t9fpzwd9wr2l.md) | major | 2024-07-02 09:53 UTC | 2024-07-02 12:00 UTC | 2.1 h | resolved |
| [Calls Not Appearing in Call History, Conversation Center](https://rewindex.com/company/aircall/incidents/bdlvs3mn7ym6.md) | major | 2024-07-18 19:28 UTC | 2024-07-19 00:51 UTC | 5.4 h | resolved |
| [Aircall Android App not Loading](https://rewindex.com/company/aircall/incidents/3mrlhv3ql6cs.md) | major | 2024-07-19 06:02 UTC | 2024-07-19 16:29 UTC | 10 h | resolved |
| [No Audio on Inbound/Outbound calls](https://rewindex.com/company/aircall/incidents/2xvgb43mh4fw.md) | major | 2024-07-28 23:41 UTC | 2024-07-29 02:53 UTC | 3.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue on outbound calls in France](https://rewindex.com/company/aircall/incidents/t9fpzwd9wr2l.md) | major | 2024-07-02 09:53 UTC | 2024-07-02 12:00 UTC | 2.1 h | resolved |
| [Calls Not Appearing in Call History, Conversation Center](https://rewindex.com/company/aircall/incidents/bdlvs3mn7ym6.md) | major | 2024-07-18 19:28 UTC | 2024-07-19 00:51 UTC | 5.4 h | resolved |
| [Aircall Android App not Loading](https://rewindex.com/company/aircall/incidents/3mrlhv3ql6cs.md) | major | 2024-07-19 06:02 UTC | 2024-07-19 16:29 UTC | 10 h | resolved |
| [Aircall Support Portal accessibility](https://rewindex.com/company/aircall/incidents/twqj6rg1spjk.md) | minor | 2024-07-23 12:30 UTC | 2024-07-23 15:18 UTC | 2.8 h | resolved |
| [issues sending SMS only for a subset of numbers - France](https://rewindex.com/company/aircall/incidents/8l4wqt9brd6b.md) | minor | 2024-07-25 10:56 UTC | 2024-07-25 11:45 UTC | 49 min | resolved |
| [No Audio on Inbound/Outbound calls](https://rewindex.com/company/aircall/incidents/2xvgb43mh4fw.md) | major | 2024-07-28 23:41 UTC | 2024-07-29 02:53 UTC | 3.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Aircall Scheduled Maintenance — Friday, July 5th 2024](https://rewindex.com/company/aircall/incidents/f2j6qqqcpv6q.md) | maintenance | 2024-07-05 05:30 UTC | 2024-07-05 07:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] Aircall Scheduled Maintenance — Saturday, July 13th 2024](https://rewindex.com/company/aircall/incidents/yvwt652g8z9q.md) | maintenance | 2024-07-13 07:00 UTC | 2024-07-13 09:00 UTC | 2.0 h | resolved |

## Cite this

Aircall posted 6 status incidents in July 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/aircall/2024/07
- Citation: Aircall, “Aircall in July 2024” (2024-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/2024/07 (CC BY 4.0).
- Markdown link: `[Aircall: Aircall in July 2024 (2024-07-01)](https://rewindex.com/company/aircall/2024/07)`


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Canonical: https://rewindex.com/company/aircall/2024/07 · Markdown: https://rewindex.com/company/aircall/2024/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:36:22.045Z