# Aircall in December 2023: incidents, uptime and changes

> Aircall in December 2023: 4 incidents on its status page (2 major or critical), 99.69% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Aircall’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/aircall/2023/12
Last updated: 2024-01-01T00:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 1
- By vendor impact label: major 2, minor 2
- Uptime (vendor-reported): 99.69% free of major/critical incidents, 99.27% free of any incident; outage time 2 h 18 min, incident time 5 h 22 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2023](https://rewindex.com/company/aircall/2023/11.md) · Next: [January 2024](https://rewindex.com/company/aircall/2024/01.md) · [All months](https://rewindex.com/company/aircall/reports.md) · [Aircall](https://rewindex.com/company/aircall.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issus with messaging component](https://rewindex.com/company/aircall/incidents/d4jsw88xxlrl.md) | major | 2023-12-05 09:13 UTC | 2023-12-05 09:27 UTC | 14 min | resolved |
| [Issue with user marked as unavailable](https://rewindex.com/company/aircall/incidents/76ttf8kjth5q.md) | major | 2023-12-15 15:23 UTC | 2023-12-15 17:27 UTC | 2.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issus with messaging component](https://rewindex.com/company/aircall/incidents/d4jsw88xxlrl.md) | major | 2023-12-05 09:13 UTC | 2023-12-05 09:27 UTC | 14 min | resolved |
| [Issue with password reset function](https://rewindex.com/company/aircall/incidents/m0z9t9m682sl.md) | minor | 2023-12-11 14:26 UTC | 2023-12-11 15:21 UTC | 55 min | resolved |
| [Issue with user marked as unavailable](https://rewindex.com/company/aircall/incidents/76ttf8kjth5q.md) | major | 2023-12-15 15:23 UTC | 2023-12-15 17:27 UTC | 2.1 h | resolved |
| [Analytics overview and call history display no values today](https://rewindex.com/company/aircall/incidents/75yjt4qpkx7h.md) | minor | 2023-12-27 12:15 UTC | 2023-12-27 14:24 UTC | 2.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Aircall Scheduled Maintenance — Saturday, December 16th 2023](https://rewindex.com/company/aircall/incidents/scslln1g4zwm.md) | maintenance | 2023-12-16 06:00 UTC | 2023-12-16 08:01 UTC | 2.0 h | resolved |

## Cite this

Aircall posted 4 status incidents in December 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/aircall/2023/12
- Citation: Aircall, “Aircall in December 2023” (2023-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/2023/12 (CC BY 4.0).
- Markdown link: `[Aircall: Aircall in December 2023 (2023-12-01)](https://rewindex.com/company/aircall/2023/12)`


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Canonical: https://rewindex.com/company/aircall/2023/12 · Markdown: https://rewindex.com/company/aircall/2023/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:16:24.019Z