# Aircall in August 2023: incidents, uptime and changes

> Aircall in August 2023: 3 incidents on its status page (1 major or critical), 99.96% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Aircall’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/aircall/2023/08
Last updated: 2023-09-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 3
- By vendor impact label: major 1, minor 2
- Uptime (vendor-reported): 99.96% free of major/critical incidents, 99.69% free of any incident; outage time 16 min, incident time 2 h 16 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2023](https://rewindex.com/company/aircall/2023/07.md) · Next: [September 2023](https://rewindex.com/company/aircall/2023/09.md) · [All months](https://rewindex.com/company/aircall/reports.md) · [Aircall](https://rewindex.com/company/aircall.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Downstream provider SMS outage](https://rewindex.com/company/aircall/incidents/s8dfqx5b310l.md) | major | 2023-08-23 16:55 UTC | 2023-08-23 17:11 UTC | 16 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Connectivity Issue - Some users are stuck in calls](https://rewindex.com/company/aircall/incidents/ynp4zpg0b08z.md) | minor | 2023-08-21 02:06 UTC | 2023-08-21 03:36 UTC | 1.5 h | resolved |
| [Downstream provider SMS outage](https://rewindex.com/company/aircall/incidents/s8dfqx5b310l.md) | major | 2023-08-23 16:55 UTC | 2023-08-23 17:11 UTC | 16 min | resolved |
| [SMS not sent](https://rewindex.com/company/aircall/incidents/jq4bw9j3cxs8.md) | minor | 2023-08-31 10:17 UTC | 2023-08-31 10:47 UTC | 30 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Aircall Scheduled Maintenance — Tuesday, August 1st 2023](https://rewindex.com/company/aircall/incidents/h3zj658blplk.md) | maintenance | 2023-08-01 05:02 UTC | 2023-08-01 06:37 UTC | 1.6 h | resolved |
| [\[Scheduled\] Aircall Scheduled Maintenance — Tuesday, August 8th 2023](https://rewindex.com/company/aircall/incidents/60vd315qjkny.md) | maintenance | 2023-08-08 06:35 UTC | 2023-08-08 07:00 UTC | 25 min | resolved |
| [\[Scheduled\] Aircall Scheduled Maintenance — Tuesday, August 22nd 2023](https://rewindex.com/company/aircall/incidents/5rndcngcrmfr.md) | maintenance | 2023-08-22 05:10 UTC | 2023-08-22 05:55 UTC | 45 min | resolved |

## Cite this

Aircall posted 3 status incidents in August 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/aircall/2023/08
- Citation: Aircall, “Aircall in August 2023” (2023-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/2023/08 (CC BY 4.0).
- Markdown link: `[Aircall: Aircall in August 2023 (2023-08-01)](https://rewindex.com/company/aircall/2023/08)`


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Canonical: https://rewindex.com/company/aircall/2023/08 · Markdown: https://rewindex.com/company/aircall/2023/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:45.447Z