# Aircall in April 2023: incidents, uptime and changes

> Aircall in April 2023: 4 incidents on its status page (3 major or critical), 98.62% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Aircall’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/aircall/2023/04
Last updated: 2023-05-01T00:00:00Z

- Incidents posted: 4 (major/critical: 3) · Maintenance: 1
- By vendor impact label: major 3, minor 1
- Uptime (vendor-reported): 98.62% free of major/critical incidents, 96.06% free of any incident; outage time 9 h 52 min, incident time 28 h 19 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2023](https://rewindex.com/company/aircall/2023/03.md) · Next: [May 2023](https://rewindex.com/company/aircall/2023/05.md) · [All months](https://rewindex.com/company/aircall/reports.md) · [Aircall](https://rewindex.com/company/aircall.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Reachability issue with Singapore outbound calls](https://rewindex.com/company/aircall/incidents/8y30nsv6z3jy.md) | major | 2023-04-05 03:52 UTC | 2023-04-05 04:42 UTC | 50 min | resolved |
| [Stats section on Admin Dashboard](https://rewindex.com/company/aircall/incidents/wg42wghv8w53.md) | major | 2023-04-25 01:59 UTC | 2023-04-25 11:01 UTC | 9.0 h | resolved |
| [Error with call distribution from the Numbers section of the Dashboard](https://rewindex.com/company/aircall/incidents/kxbh2kz3xhd0.md) | major | 2023-04-25 09:45 UTC | 2023-04-25 10:36 UTC | 51 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Reachability issue with Singapore outbound calls](https://rewindex.com/company/aircall/incidents/8y30nsv6z3jy.md) | major | 2023-04-05 03:52 UTC | 2023-04-05 04:42 UTC | 50 min | resolved |
| [Issue related to Activity Feed](https://rewindex.com/company/aircall/incidents/rk6r31cwdgjg.md) | minor | 2023-04-13 15:38 UTC | 2023-04-14 10:05 UTC | 18 h | resolved |
| [Stats section on Admin Dashboard](https://rewindex.com/company/aircall/incidents/wg42wghv8w53.md) | major | 2023-04-25 01:59 UTC | 2023-04-25 11:01 UTC | 9.0 h | resolved |
| [Error with call distribution from the Numbers section of the Dashboard](https://rewindex.com/company/aircall/incidents/kxbh2kz3xhd0.md) | major | 2023-04-25 09:45 UTC | 2023-04-25 10:36 UTC | 51 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled maintenance on Sunday, April 23rd at 5:00 UTC](https://rewindex.com/company/aircall/incidents/pffdlz0t9hlg.md) | maintenance | 2023-04-23 05:00 UTC | 2023-04-23 06:00 UTC | 1.0 h | resolved |

## Cite this

Aircall posted 4 status incidents in April 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/aircall/2023/04
- Citation: Aircall, “Aircall in April 2023” (2023-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/2023/04 (CC BY 4.0).
- Markdown link: `[Aircall: Aircall in April 2023 (2023-04-01)](https://rewindex.com/company/aircall/2023/04)`


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Canonical: https://rewindex.com/company/aircall/2023/04 · Markdown: https://rewindex.com/company/aircall/2023/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:55:07.658Z