# Aircall in August 2021: incidents, uptime and changes

> Aircall in August 2021: 4 incidents on its status page (2 major or critical), 99.24% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Aircall’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/aircall/2021/08
Last updated: 2021-09-01T10:23:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 1, none 1
- Uptime (vendor-reported): 99.24% free of major/critical incidents, 99.10% free of any incident; outage time 5 h 37 min, incident time 6 h 38 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2021](https://rewindex.com/company/aircall/2021/07.md) · Next: [September 2021](https://rewindex.com/company/aircall/2021/09.md) · [All months](https://rewindex.com/company/aircall/reports.md) · [Aircall](https://rewindex.com/company/aircall.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Call Connectivity Issues](https://rewindex.com/company/aircall/incidents/dx1r0nbk9lsn.md) | major | 2021-08-16 16:44 UTC | 2021-08-16 17:11 UTC | 27 min | resolved |
| [SMS and Call Traffic Issues](https://rewindex.com/company/aircall/incidents/rpppmm92k34v.md) | major | 2021-08-31 18:50 UTC | 2021-09-01 10:23 UTC | 16 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Latency in webhooks](https://rewindex.com/company/aircall/incidents/140lpvhp706r.md) | minor | 2021-08-02 09:34 UTC | 2021-08-02 10:35 UTC | 1.0 h | resolved |
| [Call Connectivity Issues](https://rewindex.com/company/aircall/incidents/dx1r0nbk9lsn.md) | major | 2021-08-16 16:44 UTC | 2021-08-16 17:11 UTC | 27 min | resolved |
| [SMS Temporarily Unavailable](https://rewindex.com/company/aircall/incidents/q64v02zfq5p1.md) | none | 2021-08-19 00:54 UTC | 2021-08-19 01:03 UTC | 9 min | resolved |
| [SMS and Call Traffic Issues](https://rewindex.com/company/aircall/incidents/rpppmm92k34v.md) | major | 2021-08-31 18:50 UTC | 2021-09-01 10:23 UTC | 16 h | resolved |

## Cite this

Aircall posted 4 status incidents in August 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/aircall/2021/08
- Citation: Aircall, “Aircall in August 2021” (2021-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/2021/08 (CC BY 4.0).
- Markdown link: `[Aircall: Aircall in August 2021 (2021-08-01)](https://rewindex.com/company/aircall/2021/08)`


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Canonical: https://rewindex.com/company/aircall/2021/08 · Markdown: https://rewindex.com/company/aircall/2021/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:47:23.872Z