# Aircall in December 2020: incidents, uptime and changes

> Aircall in December 2020: 4 incidents on its status page (1 major or critical), 99.88% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Aircall’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/aircall/2020/12
Last updated: 2021-01-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, minor 2, none 1
- Uptime (vendor-reported): 99.88% free of major/critical incidents, 98.08% free of any incident; outage time 53 min, incident time 14 h 17 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2020](https://rewindex.com/company/aircall/2020/11.md) · Next: [January 2021](https://rewindex.com/company/aircall/2021/01.md) · [All months](https://rewindex.com/company/aircall/reports.md) · [Aircall](https://rewindex.com/company/aircall.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue on our infrastructure](https://rewindex.com/company/aircall/incidents/hcc77lfvl1bg.md) | critical | 2020-12-02 16:45 UTC | 2020-12-02 17:38 UTC | 53 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue on our infrastructure](https://rewindex.com/company/aircall/incidents/hcc77lfvl1bg.md) | critical | 2020-12-02 16:45 UTC | 2020-12-02 17:38 UTC | 53 min | resolved |
| [Delays on tickets and activities logs in HubSpot](https://rewindex.com/company/aircall/incidents/r1cvvsk61ntw.md) | minor | 2020-12-10 09:45 UTC | 2020-12-10 23:09 UTC | 13 h | resolved |
| [Aircall CTI in Salesforce is unavailable.](https://rewindex.com/company/aircall/incidents/kys5l971f7tg.md) | minor | 2020-12-10 11:15 UTC | 2020-12-10 16:30 UTC | 5.3 h | resolved |
| [Issue on inbound calls](https://rewindex.com/company/aircall/incidents/6br281jl14y2.md) | none | 2020-12-15 12:03 UTC | 2020-12-15 15:13 UTC | 3.2 h | resolved |

## Cite this

Aircall posted 4 status incidents in December 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/aircall/2020/12
- Citation: Aircall, “Aircall in December 2020” (2020-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/2020/12 (CC BY 4.0).
- Markdown link: `[Aircall: Aircall in December 2020 (2020-12-01)](https://rewindex.com/company/aircall/2020/12)`


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Canonical: https://rewindex.com/company/aircall/2020/12 · Markdown: https://rewindex.com/company/aircall/2020/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:54:39.126Z