# Aircall in October 2020: incidents, uptime and changes

> Aircall in October 2020: 3 incidents on its status page (1 major or critical), 99.90% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Aircall’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/aircall/2020/10
Last updated: 2020-11-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 2
- Uptime (vendor-reported): 99.90% free of major/critical incidents, 97.19% free of any incident; outage time 42 min, incident time 20 h 53 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2020](https://rewindex.com/company/aircall/2020/09.md) · Next: [November 2020](https://rewindex.com/company/aircall/2020/11.md) · [All months](https://rewindex.com/company/aircall/reports.md) · [Aircall](https://rewindex.com/company/aircall.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue on inbound calls](https://rewindex.com/company/aircall/incidents/75c35sbt8rqb.md) | major | 2020-10-01 15:01 UTC | 2020-10-01 15:43 UTC | 42 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue on inbound calls](https://rewindex.com/company/aircall/incidents/75c35sbt8rqb.md) | major | 2020-10-01 15:01 UTC | 2020-10-01 15:43 UTC | 42 min | resolved |
| [Delays on tickets and activities logs](https://rewindex.com/company/aircall/incidents/c4ls4p6b5tvk.md) | minor | 2020-10-08 20:52 UTC | 2020-10-08 21:14 UTC | 22 min | resolved |
| [Partial network outage on UK phone numbers](https://rewindex.com/company/aircall/incidents/nngm649dycqy.md) | minor | 2020-10-19 11:33 UTC | 2020-10-20 07:22 UTC | 20 h | resolved |

## Cite this

Aircall posted 3 status incidents in October 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/aircall/2020/10
- Citation: Aircall, “Aircall in October 2020” (2020-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/2020/10 (CC BY 4.0).
- Markdown link: `[Aircall: Aircall in October 2020 (2020-10-01)](https://rewindex.com/company/aircall/2020/10)`


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Canonical: https://rewindex.com/company/aircall/2020/10 · Markdown: https://rewindex.com/company/aircall/2020/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:22:09.376Z