# Aircall in May 2020: incidents, uptime and changes

> Aircall in May 2020: 3 incidents on its status page (1 major or critical), 99.92% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Aircall’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/aircall/2020/05
Last updated: 2020-06-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 2
- Uptime (vendor-reported): 99.92% free of major/critical incidents, 99.74% free of any incident; outage time 35 min, incident time 1 h 54 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2020](https://rewindex.com/company/aircall/2020/04.md) · Next: [June 2020](https://rewindex.com/company/aircall/2020/06.md) · [All months](https://rewindex.com/company/aircall/reports.md) · [Aircall](https://rewindex.com/company/aircall.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue on inbound calls](https://rewindex.com/company/aircall/incidents/089y6l18l2k9.md) | major | 2020-05-07 08:47 UTC | 2020-05-07 09:22 UTC | 35 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue on our infrastructure](https://rewindex.com/company/aircall/incidents/mqmsdplpwr77.md) | minor | 2020-05-01 00:02 UTC | 2020-05-01 00:49 UTC | 47 min | resolved |
| [Real time issue](https://rewindex.com/company/aircall/incidents/6j1r7v2rw6rz.md) | minor | 2020-05-05 18:19 UTC | 2020-05-05 18:51 UTC | 32 min | resolved |
| [Issue on inbound calls](https://rewindex.com/company/aircall/incidents/089y6l18l2k9.md) | major | 2020-05-07 08:47 UTC | 2020-05-07 09:22 UTC | 35 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/aircall/incidents/tcyd7mzj12b5.md) | maintenance | 2020-05-01 06:01 UTC | 2020-05-01 08:07 UTC | 2.1 h | resolved |

## Cite this

Aircall posted 3 status incidents in May 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/aircall/2020/05
- Citation: Aircall, “Aircall in May 2020” (2020-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/2020/05 (CC BY 4.0).
- Markdown link: `[Aircall: Aircall in May 2020 (2020-05-01)](https://rewindex.com/company/aircall/2020/05)`


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Canonical: https://rewindex.com/company/aircall/2020/05 · Markdown: https://rewindex.com/company/aircall/2020/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:22:06.971Z