# Aircall in April 2020: incidents, uptime and changes

> Aircall in April 2020: 4 incidents on its status page (1 major or critical), 99.79% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Aircall’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/aircall/2020/04
Last updated: 2020-05-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 1
- By vendor impact label: critical 1, minor 3
- Uptime (vendor-reported): 99.79% free of major/critical incidents, 99.13% free of any incident; outage time 1 h 27 min, incident time 6 h 13 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2020](https://rewindex.com/company/aircall/2020/03.md) · Next: [May 2020](https://rewindex.com/company/aircall/2020/05.md) · [All months](https://rewindex.com/company/aircall/reports.md) · [Aircall](https://rewindex.com/company/aircall.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue on inbound and outbound calls](https://rewindex.com/company/aircall/incidents/jnmcqmzydc8d.md) | critical | 2020-04-22 20:05 UTC | 2020-04-22 21:32 UTC | 1.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue on inbound and outbound calls](https://rewindex.com/company/aircall/incidents/9n7zxk9bpll1.md) | minor | 2020-04-15 16:29 UTC | 2020-04-15 17:42 UTC | 1.2 h | resolved |
| [Issue on inbound and outbound calls](https://rewindex.com/company/aircall/incidents/jnmcqmzydc8d.md) | critical | 2020-04-22 20:05 UTC | 2020-04-22 21:32 UTC | 1.4 h | resolved |
| [Delays / Intermittent errors with inbound calls connections](https://rewindex.com/company/aircall/incidents/kw2m5rj20rfc.md) | minor | 2020-04-28 00:41 UTC | 2020-04-28 03:11 UTC | 2.5 h | resolved |
| [Issue on inbound and outbound calls](https://rewindex.com/company/aircall/incidents/xp32slv18kmx.md) | minor | 2020-04-30 07:13 UTC | 2020-04-30 08:16 UTC | 1.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Maintenance on our Infrastructure](https://rewindex.com/company/aircall/incidents/f4x01rd4l7y2.md) | maintenance | 2020-04-18 06:01 UTC | 2020-04-18 06:12 UTC | 11 min | resolved |

## Cite this

Aircall posted 4 status incidents in April 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/aircall/2020/04
- Citation: Aircall, “Aircall in April 2020” (2020-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/2020/04 (CC BY 4.0).
- Markdown link: `[Aircall: Aircall in April 2020 (2020-04-01)](https://rewindex.com/company/aircall/2020/04)`


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Canonical: https://rewindex.com/company/aircall/2020/04 · Markdown: https://rewindex.com/company/aircall/2020/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:16:08.166Z